FAQ

1. How does SAFE VAULT SERVICES work?
from Safe Vault Services serves individual customers and commercial clients who need secure storage and transportation solutions for their tangible assets; We offer a range of specialized personal and commercial accounts for secured storage (bullion, cash, jewelry, documents). Additionally, SAFE VAULT SERVICES is a licensed bonded warehouse facility serving import involved companies and individuals.

SAFE VAULT SERVICES has the capability to arrange for armoured transportation with our affiliates INKAS® Security Services that also holds license of a bonded carrier to support our bonded warehouse facility.

2. What if I want to ship my assets for storage to Canada from other country?
Our armoured vehicles fleet holds airport pass issued by the Greater Toronto Airport Authority (GTAA) that allows our crews to drive directly to the plane, pick up parcels and deliver them to SAFE VAULT SERVICES storage facility. Guards already execute this exact type of service for our clientele on a daily basis;

3. Who will facilitate import/export?
The SAFE VAULT SERVICES logistics team and our brokers network is able to prepare the required paperwork and make arrangements to ensure smooth transportation and delivery of your goods;

1. Why SAFE VAULT SERVICES?

Following the best industry practices wy are proud to offer our clients:

• segregated storage of your precious metals and other tangible assets, which means that you always get back the exact item we received from you in the first place;
• full secure logistics chain – thanks to our affiliation with INKAS® Security Services we’re able to arrange for armoured crew pick up of assets and its further transportation into the vault where we take care of it;
• SAFE VAULT SERVICES offers unparalleled security when it comes to custody and transportation of your tangible assets; our affiliation with INKAS® Group of Companies gives us all the resources and experience of industry masters at our disposal to protect our clients’ valuables;
• SAFE VAULT SERVICES is a vault where we create everything “in-house”. From the best secure transportation practices to creating our own vaults, safes & armoured vehicles provided by our affiliate company we intimately know and control every aspect of the business delivering our clients the best service as well as attractive pricing;
• SAFE VAULT SERVICES strengthens the security and convenience of storage services by offering a multi-dimensional solution for all your precious metals needs within one Group of Companies;

1. What can I store with SAFE VAULT SERVICES?

You can store all types and forms of gold, silver, platinum, palladium and rhodium regardless of whether it’s a bar, coin or raw; the same goes for rough and polished diamonds, precious stones and jewelry.

2. What about other types of tangible valuables?

We can also store classified documents, artifacts and more.

If you have a special request, please contact us at info@safevaultsc.com to discuss your situation.

3. Can I withdraw my assets from storage?

Yes, you can withdraw your holdings at any time with prior notice. You can set up transportation of the goods with shipping companies, or we can set a delivery with our affiliates to deliver it to specific location in an armoured vehicle.

4. Can I store my existing tangible assets with SAFE VAULT SERVICES?

Yes, you can. SAFE VAULT SERVICES accepts both existing holdings and holdings that you purchased from a dealer; you can transfer your holdings from other storage locations with ease. We can also procure shipping and secure storage of your assets at SAFE VAULT SERVICES.

1. How do I know my holdings are insured?

We’re proud to offer our clientele comprehensive insurance coverage underwritten by the world industry leaders.

As for the logistics of your precious metals, INKAS® armoured fleet is covered with a multi-level insurance policy designed specifically to address any risk associated with the pick-up and delivery of your high-value items and precious metals.

2. How secure are my holdings are with SAFE VAULT SERVICES?

Your holdings will be segregated from the assets of our other clients in certified safes that are placed within a UL-certified vault. The vault itself is located in a highly-secure facility with 24/7 armed guards patrolling the premises both indoors and outdoors, redundant security alarms as well as surveillance systems. Our staff and management has almost two decades of experience in handling and storing large volumes of high-value tangible assets.

3. How secure are my holdings on the way to your facility?

Transportation services are provided in collaboration with INKAS® security means that your items will be picked up and safely transported to the SAFE VAULT SERVICES Vault by trained armed crews in an armoured vehicle.

1. How do I manage and control my holdings after I deposit them with SAFE VAULT SERVICES?

SAFE VAULT SERVICES team generates monthly reports and we send you the transaction records and confirmation by e-mail every time you deposit/withdraw/transfer you holdings.

2. How do I know my records and dealings will be kept private?

Regardless of client size or the type of items being stored, a strong emphasis is always placed on confidentiality. All documents are stored within our highly secured facility separate from all other customers with access limited to authorized personnel only. All of your dealings with SAFE VAULT SERVICES will be conducted with the use of your Account ID and unique password if and when issued and your personal data will never appear on any account statement.

3. How is my privacy protected and all dealings are kept confidential?

Our Privacy Policy is dedicated to protect and insure your privacy and confidentiality. Additionally, SAFE VAULT SERVICES adheres and follows the changes within the Canada Privacy Act to comply with its regulations.

1. What fees are associated with storage and delivery?

Precious metals storage fees are built with two blocks:

• Deposit or Withdrawal Fees;
• The monthly fees for the storage are calculated as follows:

a. The highest aggregate amount of holdings expressed in troy ounces for the billing period, multiplied by:
b. The LBMA reported monthly average for the underlying metal for the month(s), multiplied by;
c. The annual rate divided by 365; multiplied by;
d. The number of days in the current billing period;

Other types of tangible assets are priced with custom quotes.

Logistics fees are a function of value of goods transported, distance and the weight of the parcels.

For additional information on fees and pricing, please contact our customer service desk at info@safevaultsc.com or by calling +60 1117225859;

2. How does SAFE VAULT SERVICES charge customers for its service?

Upon registration we collect bank information for pre-authorized debits that are made to your account monthly for the provided services.

Other payment options are available upon request.

1. What is SAFE VAULT SERVICES bonded warehouse?

SAFE VAULT SERVICES Bonded warehouse is a storage facility licensed by Canada Border Services Agency (CBSA) to store imported items that did not yet enter the Canadian economy and that were not cleared by Canada Customs;

2. How does it benefit me or my business?

Bonded warehousing allows individuals and commercial organizations to defer the payment of duties on imported goods that come into Canada. With a bonded facility, you can choose to clear your goods through customs and pay duties when you will need to resell or consume theme.

A Bonded warehouse is also used as a transit storage point for items that will be exported within a certain period of time.

3. How long I can store my goods in the bonded warehouse?

CBSA guidelines state that items are to be withdrawn from the bonded facility at the end of a 4 year period (subject to extension):

4. Why should I choose SAFE VAULT SERVICES’s Bonded Warehouse?

from Safe Vault Services’s bonded warehouse is a unique Canadian bonded facility that has the protection grade of a bank vault patrolled and guarded by armed staff 24/7. These features, bundled with comprehensive insurance coverage allows our clients to be sure that their high-value items will be protected and stored according to CBSA guidelines.

5. SAFE VAULT SERVICES bonded carrier? What is that?

from Safe Vault Services in affiliation with INKAS® Group of Companies is proud to offer our clients a unique opportunity to have their goods picked up by an armed guard crew straight from the airplane and securely transport it to an SAFE VAULT SERVICES Bonded Facility in an armoured vehicle while being in-bond. We’re also able to further transport in-bond goods to your specified location. This solution is perfect for individuals or jewelry companies who want to bring their items for exhibitions or shows.

1. How do I open an account with SAFE VAULT SERVICES?
First, you need to download and complete the Storage Application Form that you can found here; then our customer service representative will call you to discuss the details of your application and provide all the relevant details. Alternately, you can always call us at +60 1117225859 or send us a request to info@safevaultsc.com .

You can use these two contact lines at any time when you need assistance or you have specific questions regarding storage and transportation of your valuables;